The Book of Business Etiquette

The work offers practical guidance on professional conduct and social decorum in commercial life, with chapters on the American businessman, the value and limits of courtesy, personality, table manners, telephone and entrance etiquette, travel and selling, business writing, and morals. A second section addresses corporate practices, department-store interactions, traveling salesmen, and mixed-company dining. The advice stresses reciprocal courtesy rather than servility, efficient civility, clear written communication, and sensible behavior in public and commercial encounters, using examples and prescriptive suggestions to help readers cultivate respectful, effective interpersonal relations in business settings.